Trust Score: 0%
Reviewed: 1 time
We are a handyman service company that performs many different services. Sheree hired us to clean her dryer vent. Not only did she have a birds nest in the vent it had not been cleaned since she purchased the house. Normal dryer vent cleaning takes about 20 to 30 minutes, hers took over an hour and a half. Since there were bird nests in the vent we asked if she wanted a rodent/bird guard over the exhaust, she agreed so we installed it. Her toilet was clogged up so we snaked it out also. When it came time for the bill she asked why it was more than the original estimate. I explained each line item and It's cost. She agreed and paid by credit card. The next day she called to complain about the charges and told us she did not want us to call her. Then she went to the association and complained again. We offered her a partial refund through the association but she refused. Now she filed a complaint with the BBB but put nothing in the complaint description area. If you deal with this crazy woman be aware that she will complain to everyone about either the service provided or the amount you charge.