John Cianci reviewed by ratemycostumers

This customer purchased a coupon for window cleaning services from my company. When he scheduled the services, he told us he wouldn't be there, but his friend would let us in to both houses and have a blank check ready for us so he could pay the invoice immediately. His friend didn't have a check or pay us, so we immediately emailed invoices for both homes to John. He never responded or paid the invoices, and I emailed him invoices numerous times.

I finally called him last week and he stated he was upset about the price, however he never called me or said anything until he bill was severely past due. Customers who have an invoice issue and never call usually intend to not pay their bill, and this guy has told me the checks have already been mailed, except that I haven't received them. We don't start any work until the customer agrees to the price, and his friend agreed.

Today I called him to see where these mysterious checks are, and he was rude and abrupt, telling me I had no signature on anything (not relevant as he will find in court), and that I should do whatever I need to to collect the payment at this point. I have been very nice and not even charged him late fees, and he is simply rude and doesn't seem to care about getting sued. DO NOT HIRE this customer unless you can afford to give your services away for free.