Marzena Becker reviewed by ratemycostumers

Peggy (we now think "Marzena") Becker came to our LIVE CHAT area on 2/28/11 requesting information about a particular photo album. She gave our online rep a model # and mfr name.
Chat time: Started: 28 Feb 2011 13:59:29 Finished: 28 Feb 2011 14:54:07
She insisted she had the right #. Our rep told her it didn't exist on our system, certainly "could" be right but not on our files - and she gave her possibilities based upon a change of 1 digit in the #.
"Peggy" refused to click any links to check possible suggestions - just kept telling our rep to "find it and send one" (not a quote; drilled down from 20 minutes of back/forth).
"Peggy" suggested that WE make some phone calls to manufacturers and find out what she wanted. Rest of dialogue is all as if our rep is her personal assistant. At this point, our online rep wished her well and refused to continue.
Ok - - time lost, no sale coming.
But later that day the husband posted portions of the chat (left out the almost 1 hour timing as well as his wife's ramblings) and negative negative in various places on the internet.
In confronting him via email, he said "sorry, but all i care about is that my wife - who had a stroke last year - gets her album. She now did get it (the # we suggested of course) from another retailer - so deal with it".
Yes - you got that right - he admits at this point that his wife had a stroke last year that impairs her communication ability. Yet he STILL went out of his to make posts.
(We leave it to you to judge his his mental state)
In over 4 weeks of emails to him begging him to remove his vile postings, he suggests "learn to live with it".
I don't think this couple are especially evil - but they are most blatantly not nice citizens of the web and (unfortunately for the wife) should be avoided as they will be the first to make public judgments when you don't do their "bid and call" like a slave.