User Profile

Sorry, but if you get any inquiry from this man, I believe you should really try to avoid him! He didn't read the instructions that were sent to him, failed to contact us, didn't show up at the place where he was supposed to pick up his vehicle, and then insulted us to be a scam. This man is not only careless but quite rude and mean, and I certainly don't recommend doing any business with him!

Sebastien booked a car rental with us, but he made a mistake: instead of June, he picked dates in May. While waiting for him with the car at the airport, we contacted him and he apologized as he made a mistake. He said it was the first time he made such a mistake and seemed sorry. He accepted to settle the rental for that day, when the car was blocked for him by the owner because of his mistake... Read More

Marilou Cruz booked a car to our company for May 7, 2021. She wasn't able to come because of the travel ban. We offered her a non expiring travel fund for the 20% confirmation deposit that she paid (even though our normal policy is no refund for late cancellation, but we understood it's not her fault).

Despite that, she made a chargeback to her bank to get back her deposit, without even contacting us... Read More